Kolbie Sanders was starving after getting off work, so she swung by the first place she found open at 1 a.m. to get a bite to eat. As she waited in line, she happened to notice the cashier slip the customers in front of her a note. She caught what it said and was shocked by the employee’s admission and what happened after.
The Whataburger fast food joint in Texas was unusually busy for that time of night, filled with a crowd of people who were both tired and hungry. Waiting her turn was going to be a daunting task, but with no place else to go, Sanders decided to stick it out. She was ultimately glad she did, after getting distracted by what she witnessed in front of her that left her speechless.
Seeing that there were several people working behind the counter, Sanders was surprised that only one guy was manning the register, which was taking way too long. In a post on Love What Matters, Sanders said she watched as the couple in front of them tried to order, but the cashier seemingly ignored them with a smile, until passing the two a note.
“The girl ordered her food and the cashier just looked at her, smiled, and very faintly said ‘I am deaf, can you please talk slower.’ The girl lit up and said ‘oh, of course!’” Sanders explained, but that didn’t seem to work. So, he slid a paper across the counter with instruction for them to write their order down. The two did so without hesitation or complaint, despite the amount of time the transaction took. However, there were still other restless customers in line, and Sanders was curious to see how they would react to this inconvenient arrangement.
Photo Kolbie took couple with Whataburger employee
The woman ordered her food, then she stepped off to the side to watch other customers. Having been impressed with those before her, who she said acted with “pure joy and genuine kindness to be helping that young working man do his job,” she hoped the others would follow their compassionate example.
To her complete astonishment, not one person acted rude, helping this hearing impaired employee by writing their order in a note with a smile, despite having several reasons to be angry and impatient that night. The young woman was moved and impressed, not just by the customers that night, but by Whataburger for giving a deaf man a job and an opportunity to “strengthen his disability by communicating with people daily,” Sanders wrote in the post.
She also found this collective show of patience and kindness to be refreshing in a world filled with hate and hurry. “Seeing people forget their pride or their problems or even their hunger is something you don’t see often,” she said. “But at the end of the day, it’s about others, not ourselves.”
Sanders added that she doesn’t normally share these kinds of posts online, but it’s a good thing she did because this message needs to be spread far and wide. Society is filled with entitlement and people looking for a reason to be angry. However, if we just slow down, turn our eyes and attitudes on the positive and how we can be the difference in someone’s day, things start to change, starting with our own lives.